Classify Email By Sentiment

stmz-msg-api-emailsentiment

FREE-TIER1 credit per call

Great for

Customer service apps
Gauge customer engagement
Never miss a customer enquery

Use Natural Language Processing to classify incoming emails

High-speed

200ms/req.
(excludes text upload time)

High accuracy

Accuracy of over 90%
(For relevant text)

High capacity

Supports high volume requests
(Pro Credits)

Cost and Modes available

Free-tier available

Modes: Sync* & Async

Credit per Call: 1

* Sync is only available for PRO credit purchases

API call instructions

Refer to API User Guide for details on how to use systemize.ai APIs

URI

/api/message/stmz-msg-api-emailsentiment

Text Character Limit

Recommended less than 4000 characters

Tested formats

TXT

Response format

application/json

Output

prediction

The classification returned for the text, one of: {positive, negative, neutral, enquiry_product, enquiry_service}

confidence

The confidence of the inference. A higher number indicates a greater probability of a valid sentiment

Sample Output


                    {~
                    --"data":~
                    --{~
                    ----"prediction": "enquiry_product",~
                    ----"confidence": "0.9972"~
                    --}~
                    }~

CURL Request Example

$ curl --location --request POST 'https://api.systemize.ai/api/message/stmz-msg-api-emailsentiment' \
--header 'CLIENT_KEY: YOUR_CLIENT_KEY' \
--header 'CLIENT_SECRET: YOUR_CLIENT_SECRET' \
--header 'Content-Type: text/plain' \
--data-raw 'Hello there,
I was wondering if you could tell me more about a new dishwasher?
Thanks,
John'